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MAAS EdTech, Academic Success Partner
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Contact MAAS

Talk to MAAS,
ask or submit.

Message us and a consultant replies within 30 minutes. Or send the form below and we will call you back to check the details, then talk you through the options. Free either way.

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or fill the form below and we call you

WhatsApp
+84 979 422 393
Email
support@maasedtech.com
Open every day
09:00 to 23:59, GMT+7
RSVP Free Consultation
Step 1 of 3 · what are you working on

Pick the group you are working in, then the services inside it. You can pick more than one, and the fields further down change with what you pick.

Step 2 of 3 · which service you need

Add to any group

Selected services

No service selected yet.

Step 3 of 3 · your details and the task
Contact
Study
Brief
What we collect, how long we keep it, and who else sees it
What we collect
Your name and phone number, plus the email address, study details and task description you choose to fill in.
What we use it for
Contacting you about this request, working out the scope with you, and preparing a quotation. Nothing else.
Who else sees it
Our own case-management system (ClickUp); Cloudflare, which checks the form was not sent by a bot and sees your IP address; Google Analytics and Meta, which are told a request was sent.
How long we keep it
Until your request is closed. After that we keep only what our accounting records require.
Your rights
You can ask to see, correct or delete your details, or withdraw this agreement, by emailing support@maasedtech.com.
If something goes wrong
No system is risk free. If your details were ever exposed, we tell you and the authority, and the Privacy Policy explains the steps.

After you press send

Four steps, and you pay at the last one.

Sending the form books nothing. It tells us what you need so a consultant can call you back and work out the scope with you.

We check your request

Within 30 minutes a MAAS consultant contacts you on the channel you picked, to confirm the details you filled in and make sure we understood the task.

Costs nothing

Free consultation

A 15-minute call to settle which service fits and how big the job is. You can ask to see profiles of experts we currently have, for reference.

Costs nothing

Written quotation

We send a quote for the scope you agreed on. Nothing is booked and no expert is held for you until you say yes to it.

Costs nothing

Your expert is assigned

Once you confirm the order, we match the right expert for your case and send you their profile to approve before any work starts.

This is where payment happens

Before you send

Working togetherTerms of useWhat we do, and what stays your own work.Your dataPrivacy policyWhat we keep, how long, and who sees it.Your optionsRefund policyWhere it applies and how to ask.Where we standAcademic integrityYou stay the author, and we coach.
Questions people ask first

A few common questions.

If yours is not here, ask it on WhatsApp. You do not need to fill the form to get an answer.

Is the initial consultation free?

Yes, fully free. The 15-minute discovery call covers your need, our recommended approach, the commitment tier if your service has one, and a quote. You only commit once scope and two-way commitment are clear.

Does MAAS keep my information confidential?

Privacy is the precondition. MAAS systems are end-to-end encrypted; we never share university names, course codes or content with third parties. Every expert signs an NDA before taking a case.

How does the refund work?

Group A (Academic Support & Exam Support): a 100% refund if the deliverable doesn't meet the outcome target of your tier, Pass for Standard, Merit for Premium, Distinction for Advanced. Group B (Mentoring & Advisory) is a quality commitment, not a refund commitment, because outcomes depend on third parties (institution, journal, external review).

Can I talk to my expert directly?

Yes. Once matched, you have a private channel on your dashboard, text chat, document sharing, video calls when needed. Every communication is preserved in the project workspace so you can refer back any time.

Does MAAS take urgent cases?

Yes, the minimum deadline is 24 hours. Urgent cases carry a surcharge (10–40% depending on urgency) and depend on expert availability. The earlier the brief lands, the better the rate and the wider the choice of expert.

What payment methods are accepted?

VN bank transfer (Vietcombank, BIDV, Techcombank), Momo, ZaloPay, or international card via an encrypted gateway. Large engagements (dissertation, thesis) can be split into 2–3 instalments, typically a 30–50% deposit with the balance due on final delivery.

Still have questions?

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