Our policies.

Every engagement follows a transparent Outline → Draft → Final model, with milestones agreed in advance and passed through our three-layer quality review. Timelines begin once your brief and materials are confirmed. Our experts provide mentoring, advisory and model references; you remain the author of any work submitted for academic credit. If a committed service standard is not met, our refund policy applies.

You may be eligible for a refund when we cannot match you with a suitable expert (full refund), when you cancel before your expert begins (full refund), or when an agreed service standard is not met after revisions. To cancel, contact our 24/7 support team; any refund reflects the advisory work already completed at the time of cancellation. Eligible projects also carry a warranty of up to 90 days for free revisions if your school requests changes.

The outlines, model drafts and references MAAS provides are for learning and reference only — to help you understand structure, methodology and argumentation, with the guidance of a MAAS expert. We encourage you to use them to write your own original work. You remain responsible for how our materials are used in line with your institution's policies.

All transactions use PCI-compliant payment gateways and 256-bit SSL encryption; your card details are never stored on our servers. Every MAAS expert signs a strict Non-Disclosure Agreement and cannot share information about the students they mentor, nor do they have access to your personal contact details. Confidentiality is the precondition of the MAAS partnership.