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Customer Service Executive

Customer Relations Full-time
  • Location:

    LakeView 1, 19 To Huu Street, Thu Thiem Ward, Dist.2, HCM city

  • Job type:

    Full-Time

  • Salary:

    Negotiation

  • Working time:

    Rotating Shifts


MAAS EDUCATION TECHNOLOGY is the expert in the academic writing field with an aim to become the ultimate provider of educational support. Having partnerships with a large number of academic-writing experts, we at MAAS are proud to ensure the most professional and highest-quality academic papers, customized for our customer’s preferences and liking. 

MAAS EdTech is seeking a professional and passionate Sales Online Executive to join our MAAS Team.

WORKING TIME: 8-hour rotating working shifts
  • 8.30 AM – 5.30 PM (Day Shift – Working at Lake View 1, Thu Thiem, Dist.2, HCM city)
  • 4.30 PM – 12.00 AM (Night Shift or Weekend – Working Online from Home)

You will work in rotating shifts with your colleagues and have 1 day off per week

RESPONSIBILITIES
  • Contact potential or existing customers to inform them about a service
  • Answer questions about services on social media channels of the company
  • Ask questions to understand customer requirements and close sales
  • Introducing the organization's products or services to customers in order to follow up with further steps of the sales process
  • Enter and update customer information in the database
  • Keep records of calls and sales and note useful information
  • Engage potential customers in dialogue that opens opportunities
  • Develop, build, and manage a client database
  • Ensure performance of channel partners to operate effectively
REQUIREMENTS
  • Bachelor’s degree in any subject is acceptable;
  • 1-year experience in direct/ online Sales, CS is preferred;
  • Good at communication and negotiation skills;
  • Excellent knowledge of MS Office;
  • Be able to read in English well;
  • Self-driven and ability to work independently;
  • Teamwork.
BENEFITS
  • Attractive Income includes:

+ Basic salary: 7,000,000 - 9,000,000 VND/month

+ Parking and meals allowances

+ Incentive

  • 13th-month salary bonus;
  • Salary review yearly;
  • Insurance in accordance with the Labor Law;
  • 13 days of annual leaves per year;
  • Gift or allowance for holidays, birthdays, weddings, sicknesses, etc.;
  • Company trips & other team-building activities;
  • Passionate, talented, young, and driven colleagues;
  • Unlimited potential for your career growth because we are small and fast-growing;
  • Free snacks, tea, and coffee for a tea break on a regular basis.
HOW TO APPLY

If you are interested in this position, please send your CV to hrdept@maasedu.com with the title [MAAS] – position – Full name or by clicking "Apply now" below.

FOR MORE INFORMATION

Follow us at:

Website: https://maasedu.com/

Fanpage: https://www.facebook.com/maas2022/

Instagram: https://www.instagram.com/maas.assignment/

Career Site: https://maasedtech.com/

Email: hr@maasedu.com Or hrdept@maasedu.com

Hotline: (+84) 899 488 088

Contact information

For any more information, please contact the HR Department on:(+84) 899.488.088

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